If you experience any issues with product quality please contact Fylde Fresh and Fabulous at sales@fyldefreshandfabulous.com, making sure to provide all label information from the bag with any relevant imagery attached.

The Chips will be delivered via DPD. Once the parcel leaves the DPD depot in the morning, tracking information will be sent out via email/phone, which will provide a 1 hour timeslot of when the boxes will be delivered. 

Within the tracking information you will be able to request DPD to leave the parcel in a safe place or deliver to a neighbour. As the product is fresh, DPD will always deliver even if you are not present. It is recommended that you download the DPD app.

The chips will be delivered in a FFF box containing 2x10kg bags in temperature controlled packaging.

If you want to fry our 14mm chips completely to serve it is around 7-8 minutes @180, although it does vary from potato to potato.

To double fry, fry at 140 for 7 minutes, and then 180 for 1 minutes 10 seconds

Note: Temperatures and timings depend on equipment used and volume of chips in the pan so these are just guidelines. 

From time to time DPD will split deliveries, meaning that the chips may be delivered on separate deliveries. This is only on rare occasion, and FFF have no control over how DPD operate. 

On very rare occasions there may be faults with DPD that are out of our control meaning that the chips may not be delivered. These would be for reasons such as human error of the DPD driver, DPD making a mistake, or DPD during busy festive periods. 

We will always endeavour to ensure next day delivery, and work with customers to resolve any issues that may arise. 

DPD are able to collect boxes of packaging (Ice packs and silver liners) from an address of your choosing which will be returned to FFF.

If this is something you are interested in, please email sales@fyldefreshandfabuous.com stating the collection address, two hour collection time slot, and number of boxes to be collected. 

We have multiple distributors throughout the UK. Please get in touch if you would like a local supply. Please contact sales@fyldefreshandfabulous.com

We supply multiple different potato products. We are in the process of adding more to our online range. If there is a particular product you are interested in please contact sales@fyldefreshandfabulous.com

From you receiving the product shelf life is 4 days. You must store in a chilled unit at between 3 to 5 degrees.

We do not recommend freezing of product.